Our Team
Charlotte Wu md, founder and principal
charlotte.wu@harnesshealth.org
Charlotte Wu MD MSc is a primary care internal medicine physician and innovative physician leader with over 15 years of clinical practice and strategy leadership experience with a unique cross-disciplinary background including clinical medicine, digital health, human-centered design, UX research, and clinical product & service innovation.
Her clinical, teaching, and administrative experience is focused on achieving the Quadruple Aim and she is passionate about improving the health journey experience and outcomes globally through empathetic design, the integration of healthcare technology and system innovation, quality improvement, strategic evaluation, and the humanities in medicine.
Digital health innovation projects that she has led across multiple continents include developing machine learning algorithms for predicting dementia, creating IT-enabled population health management systems for cancer screening and complex patients with chronic disease, developing electronic patient-centred care plans, creating a national digital health implementation playbook, and strengthening country level primary care systems
Organizations she has worked with include Boston Medical Center, Brigham and Women's Hospital, Institute for Healthcare Improvement, Royal College of General Practitioners in the UK, Partners in Health, Chinese Center for Disease Control and National Center of HIV/AIDS Treatment and Care, the Asian Liver Center at Stanford University, and various health systems and technology companies worldwide.
She has served on the board of directors or committees for institutions such as the American Medical Association, Boston Accountable Care Organization, and Massachusetts State Health Innovations Initiative. She received her MD from Yale School of Medicine, and completed her residency in Internal Medicine at Beth Israel Deaconess Medical Center and a Faculty Innovation Fellowship with the Harvard Center for Primary Care. She also holds a Masters of Science in User Experience Engineering from the University of London Goldsmiths.